Ideal Water Care
iCare, Smart Water Monitor for Saltwater Pools and Spas
iCare, Smart Water Monitor for Saltwater Pools and Spas
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Description
Description
Pre-drain and filter cleaner
iCare for Saltwater Pools and Spas
Water Made Easy™: Specifically designed for Saltwater Pools and Spas
We know water chemistry can be difficult for you and iCare is here to help. This is another proven product from Ideal Water Care™ and has been established for years. iCare (Water made Easy™) simply floats in the water and remains low profile (about the size of a Smartphone, phone not included). It creates a better experience for you and your family.
Sustainable and Eco-friendly:
Unlike other devices, iCare is not a disposable product, all 3 sensors are replaceable, the battery is also rechargeable (need few times per year) and made of a UV and Sanitizer resistant plastic.
Peace of Mind:
It monitors 24/7 through a free simple App and does all the hard work for you. iCare will analyze your water, give you notifications and give you recommendation on what to add and how much to add, along with convenient reminders for regular care (cleaning filter(s), drain and clean, replacing cart, adding Soft Skin Spa™, etc.). It's not attached to the spa equipment, and it works independently from the spa. For example, if your hot tub loses power and starts to lose temperature, you will get notified. If bad weather is approaching, you will get notified to check your cover. 1-Year warranty. Your iCare should be calibrated every 6 months.
Comfort and Health:
Customer iCare dashboard:
· Temperature
· pH
· Sanitizer (Salt), for Chlorine and Bromine, order the original iCare
· TDS/Salt
· Local weather (receive notifications to lock your cover when bad weather is approaching)
· Adjusts for Ozone, UVC, Silver and Soft Skin Spa™
· Battery level

Battery is not charging so “support” has determined the monitor is no longer functional. Since it’s outside the 2 year warranty they’ve said I need to buy a new core for $249 or I can get $100 off a new iCare.
This is completely unacceptable not to stand behind a product that cost $499. Save yourself the money and hassle and do not buy.
I would never recommend this product to anyone as they are JUNK!! I bought mine a while back and have had it replaced three or four times. The PH sensor quit working after a few months and has not worked since. The boards in the ICare keep going out so needed to be replaced. Newest problem is it will not show connected to WiFi even though it shows connected in the App. Emailing customer service and they are stating it is out of warranty now so would either have to pay 249.00 for just the core or they would give me 100.00 off the 499.00 price if I want to buy another one. Totally a disgrace that the company can’t provide a good product.
iCare is not a disposable product is their claim. 30 months in and my battery refuses to charge. Do a deep dive on the web and this is a common complaint. I wish the reviews were out there before I spent the money. I had also upgraded it to monitor Salt Water hottub and it is an ugly paperweight now!
I would never, ever order this item again. Not only did it start failing in less than a year, but the service team did not honor a replacement even with the two year warranty stated on the product. Original owner sold the rights to this property, as the service team stated., with them refusing replacement due to me not buying it from them…wow.
Do not buy this as the product is terrible over time, and the service is unreliable and not trustable. If I could give it a 0 then I would.
If you’re looking for a good product for only two years then this for you.
When I found this product it was so excited being new to maintaining spa water. It did exactly what I wanted until 6 months in when I replaced my first Ph probe. Then it was the core unit that went bad, then the Ph probe again, then the core, and so on and so on. During the warranty period everything was great because they covered everything under warranty. Right after my third core the battery went bad and since the warranty had run out so did my luck.
If you have the money and can afford to buy a new one every two years then this is for you.